Refund policy
We want you to love your product. If for any reason you’re not satisfied, we’re here to help.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at ansarmarket2021@gmail.com. Please note that returns will need to be sent to the following address: 2944 S 13th St Milwaukee WI 53215
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Returns
Due to the nature of our products, we accept returns only on unopened, unused items in their original packaging within 7 days of delivery. To initiate a return, contact us at Ansarmarket2021@gmail.com with your order number and reason for return.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please email us within 3 days of delivery with photos of the issue. We’ll gladly offer a replacement or full refund.
Non-Returnable Items
- Opened fragrances or used products
- Items marked as Sale
- Gift cards
- Open box perfumes/testers
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ansarmarket2021@gmail.com.
You can always contact us for any return questions at ansarmarket2021@gmail.com.